News for hackers. Stuff that matters.

A comment on Rackspace lays off 200 locals in company-wide cuts. Parent comment

Re:Rackspace lays off 200 locals in company-wide cuts by bootload on Tuesday February 07, 2017 @07:21PM (#13594424)
"I've had issues with GCP where site is down and it's taken 1+ days to hear back from someone. Maybe there was a way to escalate it, but it wasn't readily evident."

In the end someone has a pager, a machine and an editor. In ye-old-days this problem was in-house with a COLO machine. That's the reasoning behind uptime. 99%/year is 361 and just over half a day. Can you loose two and a half days at christmas? (web commerce) or the same time on a new product release? (SaaS) or 2.5 days development time at a critical bug fix with your customers?

The bad stuff always happens at the worst time. The market is saying, ^cloud^ but the tradeoff is ^service^. I don't know the answer(s).

[ Parent | on HN ]
Re:Rackspace lays off 200 locals in company-wide cuts by devopsproject on Wednesday February 08, 2017 @10:42AM (#13599062)
Seems obvious: cloud computers with great support

but such a product would be expensive

[ Parent | on HN ]
Re:Rackspace lays off 200 locals in company-wide cuts by bootload on Wednesday February 08, 2017 @08:04PM (#13603728)
yes it is obvious, "cloud computers with great support".
[ Parent | on HN ]