Re:GitLab Database Incident – Live Report
by pc86 on Wednesday February 01, 2017 @10:37AM
(#13541483)
Any blame that would be generalized to the company as a whole is also specifically the CEO's fault. The buck has to stop somewhere. That is part of the deal for the big chair/title/paycheck/expense account (at any company, not just Gitlab or in SV).
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Re:GitLab Database Incident – Live Report
by RA_Fisher on Wednesday February 01, 2017 @11:12AM
(#13541868)
Exactly. The CEO clearly didn't properly weigh the impact of a failure like this on the reputation of the company. GitLab will lose many customers over this. Unfortunately choices like calling in (or allowing) the original engineer to work on recovery, not protecting the engineer from mistakes of the organization, etc. don't signal recognition of the required corrective action. That corrective action requires the CEO to take full responsibility, protect individual employees from process-driven failure, study the cultural aspects that allowed the failure to occur, etc.
Re:GitLab Database Incident – Live Report
by sytse on Wednesday February 01, 2017 @11:46AM
(#13542281)
I agree with the CEO being responsible. As I mentioned 15 hours ago in this HN post in https://news.ycombinator.com/item?id=13537245 "the blame is with all of us, starting with me. Not with the person in the arena."