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Re:Airbnb Enters the Land of Profitability by rorykoehler on Friday January 27, 2017 @05:03AM (#13498821)
That's why I look at booking.com first now. On Booking.com the apartments are run by professionals who don't flake out on you at the last moment. Airbnb has also brought competition to market driving down prices and often, in places like Amsterdam, much better value can be found on Booking.com these days.
Re:Airbnb Enters the Land of Profitability by philfrasty on Friday January 27, 2017 @05:09AM (#13498845)
I have made roughly 100 bookings through AirBnB with ZERO cancellations from the host. Funny enough my best friend booked a hotel on the Galapagos islands through booking.com and got a cancellation email while on the boat to get there....talk about other options in that situation...
Re:Airbnb Enters the Land of Profitability by stevekemp on Friday January 27, 2017 @06:03AM (#13499038)
I've tried to use AirBnB twice. Both times the host accepted the booking, then cancelled. The first after a day, the second the day before I was due to arrive.

Two experiences in a row like that were sufficient to make sure I never try again.

Re:Airbnb Enters the Land of Profitability by atticusfinch on Friday January 27, 2017 @05:23AM (#13498890)
This is where the Booking.com customer service shines. They have always gone above and beyond when I've had any issues.
Re:Airbnb Enters the Land of Profitability by hyencomper on Friday January 27, 2017 @09:32AM (#13499976)
True. I booked a stay in Rio a couple months in advance, which was cancelled a week after booking. Hotel prices had risen by then, so Booking.com actually provided free stay at a different hotel.
Re:Airbnb Enters the Land of Profitability by rorykoehler on Friday January 27, 2017 @10:47AM (#13500437)
I've booked a lot of stays on Airbnb too. Hosted even more. It's definitely getting worse to the point that I've moved away from using it as default.