Re:iOS and MacOS Developers Can Now Respond to Reviews
by qzervaas on Wednesday January 25, 2017 @01:08AM
(#13479076)
No, it'll still be self-selecting:
Good developers who actively respond to reviews will improve their apps. Somebody who left a low review due to a misunderstanding now has a chance to increase their review because of a diligent developer.
A developer who doesn't care and/or doesn't monitor their reviews will not turn that user around.
Re:iOS and MacOS Developers Can Now Respond to Reviews
by arprocter on Wednesday January 25, 2017 @11:06AM
(#13482516)
I'd imagine it'd be similar to Yelp when a business leaves canned 'sorry' responses to all their bad reviews.
Are users able to remove bad ratings once they are left? Bribery potential...
Maybe Apple apps need an app dev <-> user support mechanisms for private feedback, FAQ and bug tracker to funnel bitching productively.