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Re:Western Union admits to aiding wire fraud, to pay $586M by batbomb on Monday January 23, 2017 @01:11PM (#13464330)
agents are not employees. They are just people at stores.

Source: I worked at customer service at a grocery store and had to do that. There was (at the time, ~2006), no official training. The most I ever wired was about $12k to Africa for a family that was immigrating, most wires (90%) were to latin america for about ~$1-300 or emergency help to family for a few hundred as well.

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