Re:Why I don't believe in Uber's Success
by hmate9 on Thursday January 19, 2017 @01:29PM
(#13438126)
Technically you are correct, but you are just nitpicking. We understood exactly what he meant.
Re:Why I don't believe in Uber's Success
by acchow on Thursday January 19, 2017 @02:12PM
(#13438594)
My point was the meta-search engine will eliminate the friction and eat the whole pie.
Re:Why I don't believe in Uber's Success
by notahacker on Thursday January 19, 2017 @02:46PM
(#13438867)
A corollary of this is that whilst meta-search engines didn't take very much of the pie for themselves, the fiercer price-competition they imposed did take a much bigger chunk out of airlines' margins, and particularly the margins of travel agents reselling airline tickets.
Uber at present is a travel agent, not an airline
Just as they have, interestingly, in the airline industry. Most people go to kayak, hipmunk, skyscanner, monondo, etc. The existence of meta search engines are a hint that the service is a commodity and margins will be slim.
That's not zero friction.
Zero friction would be if you routed the directions under "Public Transit" in Google Maps and scrolled to the bottom where you can see both Lyft and Uber pricing (and clickable links) next to each other.