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Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by semi-extrinsic on Tuesday January 17, 2017 @03:12PM (#13420732)
> I can not imagine any jobs that an average, unskilled human can do, that a machine won't soon be able to do.

Whenever I hear statements like this, I cannot help but think that the person making the statement has never done a week of work as "unskilled labour" themselves. (No offense intended.) Be it flipping burgers or building houses, there is improvisation both when it comes to high-level intelligence and in the ranges of motion the human limbs go through that make robots a complete non-starter.

Adding to that, a cheap robot arm that can lift as much as a four-year-old is $20k purchase price, plus another $20k for the controller/AI system, and probably $2k-$3k a year in maintenance. Figure four year depreciation when run 8 hours each day, you're looking at a yearly cost of $12k. That's compared to ~$15k for someone working full time on minimum wage. Take into account the huge process of switching your business over to robots, and it just doesn't look good.

Also, we don't need AI to take a customers order, you just need a touchscreen, or even just an app. The tech has been here for more than a decade. Why don't restaurants do this?

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by nickparker on Tuesday January 17, 2017 @03:30PM (#13420881)
I think your analysis is based on shallower automation than we'll actually see.

Let's assume your robot arm example is about a frycook at a burger joint. I agree a robot arm isn't an effective way to replace the frycook, but a specialized system like Momentum Machines is developing[1] will be.

The automated fast food joint isn't a regular one with robot arms instead of people, it's a box the size of a small office that takes raw ingredients from a stockpile inside of it and creates fully assembled burgers, fries, chicken strips, and onion rings without any human interaction.

Automation hardware will strike a middle ground between specialization and reuse. Eg the deep fryer will be able to cook several different meals, but it will still only have 1-2 degrees of freedom for putting stuff in and taking it out. Similar story for the grilling surface, veggie chopping system, and the plating / packaging mechanism.

This is much cheaper, faster, and more reliable than truly general purpose robot arms. More importantly though, it takes dramatically less space than a conventional restaurant, so you can plop your company's food-making-box down in Times Square and actually make a profit, while everyone else is stuck four blocks away to break even on the real estate.

The stories will be different in different sectors, but in general I think the coming automation wave is a bunch of quantitative changes coming together to form qualitative ones like this. You could probably build a burger-maker a decade ago too, but the hardware and design know-how necessary have gotten orders of magnitude cheaper and more abundant, and so now it's actually happening.

[1]: http://momentummachines.com/

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by robalfonso on Tuesday January 17, 2017 @03:55PM (#13421098)
I keep telling people the Mcdonalds of the future isn't going to be the same large box with robots running around - it will be much smaller, because robots can use every inch of the kitchen area unlike humans.

I think this also has some interesting implications for real estate long term - if every mcdonalds needs 50% of the space they currently occupy over time that real estate will be put back in the market, multiply that by every organization doing that and it has some follow in implications that I can't forsee but find very interesting.

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by K0SM0S on Tuesday January 17, 2017 @04:06PM (#13421194)
Very true, never thought of it this way. Add to that the fact that robots don't have the same needs (can operate with little air/heat/light, don't even need to get out of the room, much less safety concerns in general and practically 0% comfort). You could build kitchens in basements or beneath roofs and save 100% of the floor surface for customers.
Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by abakker on Tuesday January 17, 2017 @04:31PM (#13421434)
You could also have much better safety systems - I.e. total oxygen evacuation for grease fires. No need to worry about people getting hurt. In fact, you might be able to make food in a 100% neutral environment (N2?) and have no fire risk at all. Then, you can use closed-loop air filtration and not exhaust grease and combustion byproducts into the atmosphere.

OTOH, the nice dining experiences will be done by people who can improvise and improve day-to-day based on their own tastes. eventually, the stuff people do will be the "good" stuff, and the stuff robots do will be the "bad" stuff. Hopefully. A more negative viewpoint says that robots will do the "high value" stuff and the people will only do the "low value" bad stuff.

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by semi-extrinsic on Tuesday January 17, 2017 @05:00PM (#13421795)
No need for total oxygen evacuation. You actually just have to drop oxygen content in the air down from 21% to 15% to make most substances (including oil and grease) inflammable, and this air is perfectly safe to breathe for humans.

In fact, if you consider the partial oxygen pressure (which is what matters for your lungs), this air is no worse than the air you find inside an airplane, or at a 2500m (8200 ft) mountain peak; Wikipedia says 140 million people live permanently at above 2500 m.

Now, this already exists and is called a hypoxic air fire prevention system, and is used e.g. in some data centers and in archives of valuable documents. It's not used in fast food restaurants though, because they have better ways of preventing and extinguishing fires at lower cost.

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by microcolonel on Tuesday January 17, 2017 @10:10PM (#13423667)
By the way, "inflammable" is a synonym of "flammable". Try non-flammable, or "no longer flammable at that level".
Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by VLM on Tuesday January 17, 2017 @05:53PM (#13422267)
There are some issues with human consumption of anerobic bacteria and their byproducts. If you thought the food poisoning from aerobic bacteria was rough, try some of the more exciting anaerobes.
Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by bobajeff on Tuesday January 17, 2017 @06:56PM (#13422725)
So basically a vending machine for hamburgers, fries and egg McMuffin's.
Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by bogomipz on Tuesday January 17, 2017 @07:20PM (#13422895)
>"I keep telling people the McDonalds of the future isn't going to be the same large box with robots running around - it will be much smaller, because robots can use every inch of the kitchen area unlike humans."

The majority of space in a McDonalds is the dining area and ordering counter area These areas are occupied by customers. The kitchens in a McDonalds is already pretty compact and dense.

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by wwkeyboard on Wednesday January 18, 2017 @09:44AM (#13426597)
The same can be said for the real estate used by banks. I guess they are used for meeting to sign paperwork and as support centers for people not comfortable banking online. In the future I don't see that need requiring a large building.
Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by K0SM0S on Tuesday January 17, 2017 @04:03PM (#13421168)
I think the biggest change, functionally, between past automation and today's going forward is the actual ability of the system to "know" what it is doing and correct/adjust accordingly. We're moving past "dumb" automation essentially, and from a historical (technology) perspective it's every bit as fascinating as we'd hoped it to be, and then some.

I mean, real-time voiced-over translation on Skype? Eventually even mimicing the other person's voice? Yes please!

All thanks to this shallow form of AI that Nick Bostrom coined as "artificial narrow intelligence" (as opposed to "general" intelligence, i.e. human-like; and "superior" beyond ours). It's becoming possible for businesses of all kinds and all trades, thanks to the drastic cost reduction of deep learning since we moved these tasks to GPUs (and these bad boys keep improving at +25% performance per generation roughly every 18 month). And what AI does, sometimes is order of magnitude better than what any human individual/team could do (think Spotify's recommendations, anything with "big data" and "subjectivity" in it).

Which leads to the same conclusion as your last sentence.

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by kmicklas on Tuesday January 17, 2017 @05:11PM (#13421915)
> order of magnitude better than what any human individual/team could do (think Spotify's recommendations

It's orders of magnitude more scalable but you're music nerd friend will beat Spotify's recommendations any day.

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by semi-extrinsic on Tuesday January 17, 2017 @04:16PM (#13421288)
So I looked at Momentum Machines. First of all, as you say it's completely unrelated to AI, all the technology is decades old. I'm not sure I'm buying that the hardware and design knowhow is so much cheaper today; people started seriously automating car production lines back in the 1960's, so I can't see how this would've been orders of magnitude more expensive in the 1990's when the tech had matured for 30 years.

Second of all, following their links we find that in 2012 they had a full scale machine built that had a 95% success rate, and they projected 11 months until they could launch the concept in a restaurant. What has happened since? No word, AFAICT. Happy to be corrected if I missed it somewhere and they have actually launched.

But otherwise, it doesn't exactly convince me this is "the next industrial revolution" if they can't polish out that last 5% of a single-purpose burger-making machine in almost half a decade.

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by nickparker on Tuesday January 17, 2017 @05:25PM (#13422049)
Yeah I don't know what they're up to. I've used them as a useful shorthand example for automation for awhile, but you're right I should perhaps find a new one because they seem to be in some sort of limbo, crunchbase has nothing after their seed funding.

A more concrete if less evocative example is Amazon's warehouse automation. Relatively simple robots with 3 DOF (2D planar movement + a container jack) are wiping out enormous numbers of jobs, both in obvious immediate effects (less fulfillment center jobs) and by decimating conventional retail.

edit: Momentum still has 19 employees on LinkedIn, so they're not completely dead it seems.

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by 6d6b73 on Tuesday January 17, 2017 @03:22PM (#13420810)
"The tech has been here for more than a decade. Why don't restaurants do this?" I'm in automation, so maybe I can answer this. Small businesses don't have necessary capital to implement automation solutions. While they know that in a long term this would be good idea, they have a hard time doing it. Large corporations are slower to implement any major change, and sometimes they are limited by contracts they have with their clients. Few times when I proposed automation solution to business doing with the gov, the response was "We have contract that requires us to employ these people. We want to automate but we can't".

But once competition automates, all bets are off everyone must automate or perish.

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by VLM on Tuesday January 17, 2017 @05:57PM (#13422295)
The restaurant business is all about signalling and having the right people doing the right imaginative artisinal ultra-trendy hand labor.

Its very much like the prostitution industry or pr0n.

None of those are going to automate any time soon.

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by funkymike on Tuesday January 17, 2017 @06:41PM (#13422618)
There's a big difference between McDonald's and a high end restaurant, even if you just order a hamburger. McDonald's has already been working on automation. Have you noticed that humans no longer dispense drinks there? They are also working on getting rid of the human order takers.

https://www.youtube.com/watch?v=34T3IkAtOrc&ab_channel=McDon...

For restaurants where one of the main draws is price I think automation is inevitable as a cost saving measure.

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by laughfactory on Tuesday January 17, 2017 @07:01PM (#13422757)
Agreed. There will probably always be specialty and high end restaurants, where it's more about the experience (in some way). If you want mass produced, a robot is great for that. But they're not so great for limited runs. Which is to say that general purpose robots (for any application) are a long way off.

I think we'll adapt as a race, but it'll be mighty uncomfortable for some (say those reliant on low skilled jobs, truck drivers, fast food workers, etc.). It's not to say that the way things will get done will even look the same as the transition occurs. I suspect many things will look different. For instance, rather than speaking your order to a person at McDonald's, you make your selections from a menu and a machine creates it, and then you pick it up and take it back to your table. Redbox already does this for movie rental. Think about how they've changed what we expect of renting movies... Same for home construction, particularly of the cookie cutter variety. Rather than a crew of people going through the motions to excavate a hole, lay a foundation, frame the house, put up drywall, paint, etc., Maybe it'll just be 3D printed with a huge machine (this tech actually exists, if in its infancy). Or maybe we'll switch to brick houses because they make brick laying robots (not humanoid, more like boxes which can move around). The next decade or two will be interesting!

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by anonbanker on Wednesday January 18, 2017 @12:22PM (#13428154)
Adobe bricks, to give the resultant houses that "artisinal" or "natural" feel.
Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by anonbanker on Wednesday January 18, 2017 @12:18PM (#13428101)
These menu displays are wonderful toys when you get to use them (they're in every McDonald's in my city). Looking through all the menus makes you realize how many things you could do before to customize your order. I usually add extra patties to my burgers, add extra onions/lettuce, and then go to the "free condiments" section and order 5-10 peanut packages. All of which are happily placed on my tray without question, which is the only time I should interact with their employees: when I'm receiving my food.
Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by michaelbuckbee on Tuesday January 17, 2017 @07:18PM (#13422884)
I think you're absolutely correct. A good example in the context of this discussion is pizza places with conveyor belt ovens: they take the timing and risk issues out of the hands of their minimum wage workforce.

But high end pizza places still don't use them and instead rely on stone / brick / coal pizza ovens instead.

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by vkou on Tuesday January 17, 2017 @04:42PM (#13421578)
Why would you run your robot arm for only 8 hours a day? Does it also ask for sick days, weekends, holidays, and maternity leave? Why does it irreparably break after 4 years?

Even if all of those assumptions hold today, what makes you think the the robot arm of a decade from now won't cost $20,000, but, with minor maintenance, operate for a decade?

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by mars4rp on Tuesday January 17, 2017 @03:19PM (#13420784)
the price of robots keeps going down and price of humans keeps going up, somewhere in near future it doesn't make sense to hire a human for a min wage job. we are not there but we will be. Restaurants are doing that, go download Starbucks or Yelp app and you see.
Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by monk_e_boy on Tuesday January 17, 2017 @03:18PM (#13420780)
They are rolling out touch screen ordering for our local macdonalds. I don't think they fire anyone, but throughput is higher (so I guess that is one or two less jobs per customer served)
Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by vkou on Tuesday January 17, 2017 @03:59PM (#13421135)
They've rolled out touch screen grocery checkout... Pretty much everywhere over the last decade. My local QFC used to employ a dozen cashiers - now, they employ 4.

What jobs have been created by this automation? This certainly didn't create 8 (times the # of stores) jobs for software engineers - otherwise, this wouldn't have been profitable for QFC.

Does anyone seriously think that those 8 people went on to do work that paid better, or was more valuable then putting groceries into plastic bags? If so, why haven't they done that before they were put out of work by a machine? Do engineers not see a connection between this, and the fact that they get to step over human excrement on their way to work?

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by monk_e_boy on Tuesday January 17, 2017 @06:08PM (#13422375)
> What jobs have been created by this automation?

HackerNews is read by a very weird set of people. All highly motivated and smart. Now, I've worked in a lot of small companies with people who are fairly smart but have no realy desire to win at work (or get promoted) they just want to turn up, do the work and go home. Home is time for family, hobbies, pub, etc.

I've noticed that simple web apps replace people. Excel or an access database, some scripts and someones job is suddenly much easier. People move on, or get demoted to part time, or some small pay cut (or years without a pay rise) and eventually leave.

These are usually the 18 - 25 year olds, employed to help out accounts or a manager or as a secretary while the PA is busy. These are the people that I don't see around so much these days. The gossips, the ones who remember your kids names, who have time for a chat. Who organise a night down the pub where the whole team bonds. They are the glue and the social oil that makes the machine move smoothly.

But they don't seem to get hired these days. Who needs them to print out a thousand letters and put them in envelopes? gmail will do that. Who needs them to find that document filed away in the back office? Or to go to the other office on the other side of town to find that blueprint?

Automation does kill jobs. For good and for bad. Life goes on.

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by serge2k on Tuesday January 17, 2017 @04:13PM (#13421247)
I hate those self checkout machines. They are slow and constantly try to error out and alert a human to help me. I'm capable of bagging groceries, just let me do it.

still, there is rarely a line.

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by megablast on Tuesday January 17, 2017 @06:54PM (#13422714)
They are incredibly simple to use if you follow the 3 instructions. But hey, people can't even signal when turning reliable, of course a lot of people are going to have problems with these machines.
Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by slededit on Wednesday January 18, 2017 @06:05PM (#13431324)
As a former cashier I can certainly bag and scan efficiently. I actually like the machines because it reminds me - but they do get in the way. I'm maybe a quarter as efficient on them as I was on a proper register.
Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by vkou on Tuesday January 17, 2017 @11:06PM (#13423879)
I assure you, I can reliably signal turn. I also assure you that any time an item fails to scan on the first swipe, it accuses me of being either an idiot, or a thief.
Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by Ygg2 on Monday January 23, 2017 @08:26AM (#13461994)
Really? Mine just say scan and put item in bag.

You have some might fine AI machines ;)

Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by tossedaway334 on Tuesday January 17, 2017 @09:03PM (#13423408)
WORKS4ME, bug report marked CLOSED
Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by jdmichal on Tuesday January 17, 2017 @04:32PM (#13421446)
I have a special hatred for self-checkout machines that attempt to monitor your bagging without an escape mechanism. Let loss prevention do their damn job and let me give you my money already. At least I can still vote with my feet and always go to a cashier in these places. Someday I probably won't be able to.
Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by unclenoriega on Tuesday January 17, 2017 @04:54PM (#13421718)
There was a Planet Money segment about these. (I think it was Planet Money.) Apparently, there's a setting on these machines for the balance between convenience and loss prevention. It's up to the stores to set it where they want.
Re:At Davos, IBM Chief Predicts Artificial Intelligence Won’... by vkou on Tuesday January 17, 2017 @04:40PM (#13421545)
That sounds like hell. A buggy machine talking down to me hits quite a few of my buttons, but at least it doesn't interrupt my checkout process when it thinks I'm stealing groceries. (And given how often the alarm goes off, the loss prevention guys just ignore it.)