Yes.

My point wasn't that it's not a problem in the long term, but that in some countries it's also a problem in the short term.

In Poland I really felt unwelcomed on many occasions. The fact that they're extremely nationalistic doesn't help, I guess. I was surprised that even 18-year-olds wouldn't speak English to me. I'm now learning Polish.

That's odd, I felt very welcome when I was there hiking this summer. But then it might not have been in the same areas, plus the usual difference between the country and cities.

Definitely.

Also, you might just have gotten lucky (or me unlucky).

Generalizing is difficult (of course, it's impossible talking about these things without generalizing).

Large companies in Switzerland (e.g. telcos) often provides customer services in English.

Telcos, banks, insurances, and even some administrations.

When you have to provide service in German, French and Italian, adding English doesn't require a huge effort :)

My foreign friends would complain mostly about real-estate agents (it's a sellers market, they make no effort).