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Re:Why we disagree with Don Norman by mixmax on Monday March 10, 2008 @03:02PM (#133329)
I went to a talk by DHH once, and he said that they consciously try to pick fights with the big boys, and hope they respond. This accomplishes two things:

1) They get a lot of attention, and thus brand recognition

2) They move up into a league of players, where they really don't belong if you look at their business in terms of turnover, employees, etc. Basically its 37signals vs. Don Norman, 37signals vs. Microsoft etc. As if they were equal.

This is an example of that. And its brilliant marketing.

Re:Why we disagree with Don Norman by alexfarran on Monday March 10, 2008 @04:12PM (#133374)
Not really, since Norman started this discussion. Of course they could have chosen to ignore him.
Re:Why we disagree with Don Norman by pchristensen on Monday March 10, 2008 @04:50PM (#133402)
Yes, but their deliberately provocative attitude (dhh more than the company as a whole) brings out the worst in some people :)
Re:Why we disagree with Don Norman by mixmax on Monday March 10, 2008 @04:51PM (#133403)
Norman just took the bait.