I think it's a generational thing. Americans of a certain vocation and certain age and older tend to have no idea about how this whole Internet thing works. No matter what their education level or achievement level. Obama held onto his Blackberry for almost 2 years after SS told him you can't use that thing.

I suspect what needs to happen is each branch of government needs to have infosec people assigned to it that sets standards and policies around this stuff. If they don't comply there have to be consequences.