Yeah, they'll deal with that fast but we've had a complaint/bug submitted for 3 weeks now and they haven't done a thing. I understand they must get a ton of these but as paying customers who rely on Facebook for key promotion you'd think they'd pay attention.

Sorry, just ranting a bit. It's been frustrating dealing with a company that doesn't have a telephone helpline, even for paying customers. (We've spent thousands of dollars on Facebook ads, etc.)