Re:How Apple Alienated Mac Loyalists
by beat on Tuesday December 20, 2016 @11:53AM
(#13221533)
My GPU failed. The Apple stores offers (or at least offered) a $300 "We will fix anything wrong with your MBP" deal. They replaced the motherboard. Now, that is a great example of "Why buy Apple?" You think I'm gonna get a deal like that from Dell?
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1) They don't do that with the MBP from 2010. Not even if you bought the 3 year extended warranty. Worse, it can break again, at any time, because it is a hardware defect.
2) Only after extensive pressure did Apple start this project, and only for 2011 MBPs.
Yes. Actually, I got a 5 year warranty from Dell where such a replacement was free.
I far prefer my MBP but I used to have Dell CompleteCover or something like that and they sent a technician over to meet me in a new city I traveled to. I landed there, the guy arrived to fix it, replaced my motherboard, and gave me the fixed product while I spent my time doing other things. Fairly convenient.
Laptop was okay, though. Much rather have something that doesn't need that.