Re:Uber's Loss Exceeds $800M in Q3 on $1.7B in Net Revenue
by Cyph0n on Monday December 19, 2016 @09:49PM
(#13217025)
It was my first ride, so it was probably an anti-fraud measure. Still, a simple notification like "we will be charging you $25 to verify your card" would have been great.
Interestingly, I use Uber semi-regularly, and they don't hold anything. They probably only did it for the first ride.
If you got a $25 authorization hold from Lyft there's a couple possibilities that come to mind. The first is that Lyft thought your ride would in fact come somewhere close to $25 (after tip). The second is that if you're a new customer, they likely consider you a much higher risk of fraud, and therefore want to err generously on the side of overshooting the estimate, instead of trying to place a lower hold and risk not being able to capture the real cost of the ride. Also, if you hailed your ride without providing a destination, they wouldn't have been able to produce a usable estimate.