Just be careful dismissing products due to a singular negative narrative that you've created.
I'm not a blind Apple user. The recent MBP changes has me strongly looking for an alternative. I didn't make up my mind. I went out of my way to go to a Msft store and give them a shot. Nope, it failed. At the end of the day, the consumer most likely makes a decision based on anecdotes. There is no 'scientific standard' to 'should I buy a Surface or iPad'. There isn't. Being critical of my opinion is a sad thing. As, all I'm doing is sharing my experience and your attempts to 'refute' my perspective only help refute yours.
I'd encourage you to consider that I'm trying to help people with my experience. You sharing someone else's experience to 'correct' me is mean-spirited. Namely because your desire to correct and not inform.
How you approach saying something matters more than what you actually say, when dealing with humans. It's something that I'm learning as I've gotten older and I am not an expert.
I've had iPad applications crash on me numerous times - but I still think they're great, largely stable devices.