Well, you sounded critical namely due to assuming/thinking I had only one experience, then trying to deconstruct how I was 'wrong'. Instead of maybe saying, 'I hope you aren't basing your decision on only one experience. As I had problems with the iPad crashing on me but I still think it's a solid device'.

How you approach saying something matters more than what you actually say, when dealing with humans. It's something that I'm learning as I've gotten older and I am not an expert.