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A comment on Google Makes So Much Money, It Never Had to Worry About Financial Discipline. Parent comment

Re:Google Makes So Much Money, It Never Had to Worry About F... by paulcole on Thursday December 08, 2016 @06:30PM (#13135330)
>the same shortcomings as google: practically zero customer support

As someone who pays for AdWords, I have no problem getting someone on the phone to help when I need it.

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Re:Google Makes So Much Money, It Never Had to Worry About F... by Black-Plaid on Thursday December 08, 2016 @07:11PM (#13135572)
I imagine that most people don't realize they are not Google customers. If you have paid Google money, then you are a customer. People using Google's 'free' services are not. Only customers will get good support.
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Re:Google Makes So Much Money, It Never Had to Worry About F... by voltagex_ on Thursday December 08, 2016 @08:43PM (#13135999)
>If you have paid Google money

If you've paid Google enough money. I have to keep paying $6AUD/month unless I want to lose $300+ of Android apps forever (Google Apps for Work). No chance of transferring them to another account (I'd pay $100+ for this)

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Re:Google Makes So Much Money, It Never Had to Worry About F... by tln on Friday December 09, 2016 @02:22AM (#13137269)
That is a curious situation. Have you really paid for $300 of apps for yourself?
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Re:Google Makes So Much Money, It Never Had to Worry About F... by mcpherrinm on Saturday December 10, 2016 @01:16AM (#13144345)
That doesn't seem so unusual to me. I've been using Android for about 6 years now, and I'd estimate I spend $2-5 a month on apps - the occasional $10 utility, some $1 games, etc.

6 years * 12 months/year * $3/month = 216 USD = 289 AUD.

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Re:Google Makes So Much Money, It Never Had to Worry About F... by flashman on Thursday December 08, 2016 @07:52PM (#13135784)
Yet if your Google account gets suspended for some reason, you'd better have a contact at Google or you're in a world of pain.
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Re:Google Makes So Much Money, It Never Had to Worry About F... by bbctol on Friday December 09, 2016 @09:20AM (#13138857)
They said customer support.
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