Re:Amazon Go
by DanBC on Monday December 05, 2016 @07:29PM
(#13111227)
> > Some people figure that being a “valued customer” means they can be an unending source of sunken costs in time, effort and stress, among other things.
> Stores bake that into the cost of doing business
> "I return half of what I buy," says 30-year-old Alex Demetri, who spends £500 to £700 on clothes each month.
> She also admits to wearing some of her clothes first before returning them.
> It is customers like Ms Demetri who are causing problems for shops, which are "struggling to cope" with the number of items returned, new research suggests.
> So-called "serial returners" are bringing back items which have been used, are marked or have parts missing, making a quarter of it unfit to resell.
Occasional mistakes happen, but some people deliberately do this kind of stuff.
> Stores bake that into the cost of doing business
http://www.bbc.co.uk/news/business-37711091
> "I return half of what I buy," says 30-year-old Alex Demetri, who spends £500 to £700 on clothes each month.
> She also admits to wearing some of her clothes first before returning them.
> It is customers like Ms Demetri who are causing problems for shops, which are "struggling to cope" with the number of items returned, new research suggests.
> So-called "serial returners" are bringing back items which have been used, are marked or have parts missing, making a quarter of it unfit to resell.
Occasional mistakes happen, but some people deliberately do this kind of stuff.