Re:Amazon Go
by Reason077 on Monday December 05, 2016 @01:57PM
(#13108169)
What you, as a customer, value doesn't really matter.
If this were true, the shopping experience would be very different for all of us! Stores would look like Soviet-era warehouses, with everything done at the least possible cost.
In reality, customer experience matters a great deal. That's why you see companies like Amazon creating these sorts of innovations.
If this were true, the shopping experience would be very different for all of us! Stores would look like Soviet-era warehouses, with everything done at the least possible cost.
In reality, customer experience matters a great deal. That's why you see companies like Amazon creating these sorts of innovations.