Re:A Dell Customer Service Dispute
by ex3ndr on Sunday December 04, 2016 @06:53AM
(#13099694)
Well, logitech is very different in this case. Couple years ago my trackball got broken and i was a fan of trackballs, but they started to disappear from shops. Then i just emailed them that my device broken and they immediately send me a replacement, they even didn't ask about check or any warranty proof.
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Re:A Dell Customer Service Dispute
by throwwatgku on Sunday December 04, 2016 @07:08AM
(#13099717)
Same happened to me. I have an unreasonable loyalty to Logitech not just because their product are decent but because their customer service is great.
The only other company to come close is Sandisk, who once sent me an upgraded version of my mp3 player when my head phone jack broke
MSI sent me 5 out of warranty mobo's during the 'great capacitor plague'[0]. Never before or since have I had anything that close to painless doing warranty work.
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