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A comment on A Dell Customer Service Dispute.

Re:A Dell Customer Service Dispute by Tempest1981 on Sunday December 04, 2016 @05:04AM (#13099453)
Public shaming to get better service... I guess it works at first, but seems like it doesn't scale.
[ Parent | on HN ]
Re:A Dell Customer Service Dispute by Terrorblade123 on Sunday December 04, 2016 @11:13AM (#13100389)
This was the only option left.

I could think of nothing else. Reasoning with and threatening customer care (or customer harassment?) failed.

[ Parent | on HN ]