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Re:A Dell Customer Service Dispute by vermooten on Sunday December 04, 2016 @03:22AM (#13099268)
This sort of thing is why I no longer buy Dell.
Re:A Dell Customer Service Dispute by SSLy on Sunday December 04, 2016 @03:59AM (#13099335)
And what do you buy?
Re:A Dell Customer Service Dispute by jpalomaki on Sunday December 04, 2016 @04:56AM (#13099442)
I've moved years ago from Dell to Lenovo. And specifically to professional models which come with onsite warranty.

The onsite warranty is of course very good thing on its own, but I also believe it puts pressure on the vendor to focus on quality and getting issues sorted out quickly (because doing onsite visits is not cheap). It also indicates the computer is built in a way I can also replace parts, because you can't field service a machine that has been glued together.

Re:A Dell Customer Service Dispute by johnchristopher on Sunday December 04, 2016 @09:28AM (#13100079)
And what about the backslash from Lenovo SSL hijack from some months ago ?

It really looks like there are no pro or business solution, just a more expensive variant of `pick your poison`.

Re:A Dell Customer Service Dispute by chei0iaV on Sunday December 04, 2016 @08:04PM (#13102709)
What about Dell's SSL cert debacle? It's not much better.

https://www.kb.cert.org/vuls/id/870761

Only way to escape the issues is to remove the bloated OEM OS that vendors provide and do a clean OS install (e.g. Linux)

Re:A Dell Customer Service Dispute by johnchristopher on Monday December 05, 2016 @04:15AM (#13104265)
Pfff. I missed that one.
Re:A Dell Customer Service Dispute by chris_wot on Sunday December 04, 2016 @06:25AM (#13099624)
The X1 Carbons have quite a few models with the RAM chips soldered to the motherboard.