Listen to Your Customers, They’ll Tell You What to Build

Re:Listen to Your Customers, They’ll Tell You What to Build by donatj on Friday December 02, 2016 @02:38PM (#13091587)

And you'll get faster horses all around.

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Re:Listen to Your Customers, They’ll Tell You What to Build by Namrog84 on Friday December 02, 2016 @03:42PM (#13092105)

This the difference of listening to what your customers literally say and being able to deduce what it is what they need.

"I want faster (or better) horses". Needs a follow up question or ability to understand the deeper core meaning. From the above quote. These are some off top of head self distilled thoughts on what that means

I want to get from point a to b faster. (faster vehicle or teleportation.)

I want less time traveling.

I want less prep time for traveling(E. G. Saddling horse).

I don't want to take care of my means f transportation (offer a stable service or offer non animal vehicle)

I want my destination closer.(urban)

I don't want to go to the store to buy X. (delivery service. Ala amazon?)

I want faster Internet vs I want to reach my final destination faster are similar but different outcomes.

Would you rather have Google load pages 100x faster or have above 99% chance to guess the site you really wanted/needed.

[ Parent | on HN ]

Re:Listen to Your Customers, They’ll Tell You What to Build by atopiler on Friday December 02, 2016 @04:01PM (#13092263)

Amazing! That is the true essence of customer development.

When you walk into a hardware store and ask for a 2-inch drill bit, it's not the tool you really want. What you really want is a 2-inch hole in the wall.

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Re:Listen to Your Customers, They’ll Tell You What to Build by mncharity on Sunday December 04, 2016 @07:00PM (#13102481)

> I want less prep time for traveling(E. G. Saddling horse).

Years ago I saw an interview with a Sami. 'Why snowmobile instead of reigndeer?' 'I don't have to spend half an hour chasing down my snowmobile.'

[ Parent | on HN ]