Re:iPhone update leaves users furious due to battery drain i...
by zbrox on Monday November 28, 2016 @08:01AM
(#13055108)
True. When it comes to parts that don't usually die on their own without visual problems (like a cracked screen) this is not such a big problem. Usually it comes down to convincing whoever is behind that desk and being firm and calm about it. That's my experience at least.
To directly quote from the article you posted:
"But, after 6 months in most EU countries you need to prove that the defect already existed on receipt of the goods, for example, by showing that it is due to the poor quality of the materials used."