So, because the personal issues you have aren't being addressed, the products aren't getting attention? That's more than a bit of a stretch...

I get frustration with a specific bug not getting fixed. That being said, links to the MSDN posts you've made that have gotten 0 MS attention? Because in my experience, even if the issue can't be fixed, someone at least responds letting you know they're looking into it.

Further, if you're paying for support, I've never had a bug go completely unaddressed.