Re:What the Heck Is Happening at Apple?
by greenshackle2 on Monday October 31, 2016 @12:30PM
(#12838355)
Parent didn't include a link, but I guess they're talking about this: http://www.businessinsider.com/an-ibm-it-guy-macs-are-300-ch...
The IBM guy said Macs are more expensive to buy but cheaper to support, because
>Only 5% of IBM's Mac employees needed help-desk support, versus 40% of PC users
Guessing what percentage of Linux users needed help desk support is left as an exercise to the reader.
The economics of a business maintaining a fleet of laptops for mostly clueless users vs a tech-savvy individual maintaining their own laptop are not the same.
Also keep in mind that IBM started a Mac enterprise integration service last year. I'll let you draw your own conclusions.
Re:What the Heck Is Happening at Apple?
by a_plastic_bag on Monday October 31, 2016 @11:25AM
(#12837595)
From what I found, Apple's laptops are sligthly above average in terms of reliability [0]. Sqaretrade sells warranties though, so there might be some selection bias, but I'm not sure if it would benefit Apple or not.
[0] https://resource.squaretrade.com/laptop-reliability-1109
Re:What the Heck Is Happening at Apple?
by greenshackle2 on Monday October 31, 2016 @12:44PM
(#12838492)
I'm willing to assume the selection bias affects all brands in a similar enough way to call it even. The bigger issues is that this is 7 years old now, I wouldn't rely on it too much unless you're buying an 8-10 year old laptop.
Do those upgrades listed include labor at apple care? The numbers don't even add up.
Not to mention, unless there have been some large strides in macOS lately, older apple products seem to lag pretty hard when you upgrade to the current OS and basically stop working if you don't. Windows 10 runs great on old PCs and many apps still function all the way back to Windows Vista.