Re:The No More Ransom Project
by TeMPOraL on Sunday October 30, 2016 @06:41PM
(#12832905)
It does. Regular customer support is on wage/salary, and otherwise have zero economical interest in helping people. Also, they're considered cost centre, which doesn't help.
Think of criminals doing ransomware as if it was a small startup, for which profits are strongly dependent on reputation, and where your "customer support" is actually handled by the founders themselves. They have every reason to help, because it literally keeps their business model alive.
Think of criminals doing ransomware as if it was a small startup, for which profits are strongly dependent on reputation, and where your "customer support" is actually handled by the founders themselves. They have every reason to help, because it literally keeps their business model alive.