In turn, I can see the value in having it "just work". In my case, I'm satisfied with "I can make it work without doing too much". So if I have to put in an additional parameter in a config file that isn't a big deal for me. But if I need to do something like trace down a binary-only module that breaks on kernel updates, just to get a wifi card going, that is where I personally draw the line.

But on the other hand, I like having enough choice. And, I like the ability to customize after purchase (that is, buy with lower amount of ram, and upgrade it in a year or two). So it is just a matter of where each person puts their priorities (too bad we can't all have everything, at least not yet).