Strange - my bank immediately calls me in such situations and asks me if the transaction was correct, immediately restoring the card if so. They've even started e-mailing recently.
It's a Texas-based tiny credit union. I really should switch but I'm still settling in to my new job out here in SF.
I agree - it should work like that.
switch banks?
When my bank does that, they have a number i can call 24 hours a day. I also believe the last time it happened they called me.
Even if a bank has the right intention, poor implementation can be a huge headache.