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A comment on Final – A credit card built for the 21st century. Parent comment

Re:Final – A credit card built for the 21st century by bjapel on Wednesday October 19, 2016 @05:46PM (#12747982)
Appreciate the sentiment, and agree that being aware of cancelation is important with financial services.

While the phone support number is not published on the marketing site, we make ourselves incredibly easy to reach for all current cardholders, both through the mobile app as well as by phone and email. Support is based onsite here at our HQ office in Oakland, and can be reached between 9am-5pm PST.

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Re:Final – A credit card built for the 21st century by vageli on Friday October 21, 2016 @12:51PM (#12762073)
What if someone has an issue with their card in the middle of the night? They need to wait until morning to get help?
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Re:Final – A credit card built for the 21st century by eonw on Thursday October 20, 2016 @10:54AM (#12752797)
what if someone is not a customer or forgot their login? 9-5pst isnt much better then 9-5est, it still means i have to take time out of my normal work day to deal with you on your time. its your business, so run it as your wish of course, but as a customer, these are the things i look at, and scant phone/support availability is a red flag to me.
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