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A comment on Ask HN: How to ask companies about problems they are facing?. Parent comment

Re:Ask HN: How to ask companies about problems they are facing? by onion2k on Monday October 17, 2016 @11:51AM (#12726144)
With good reason - those people are accessible if you go about things the right way. In this particular case I don't you'd get very far because "What problems do you have?" is far too open a question. If you ask something specific and you make it straightforward to reply then you'll often get something back.
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Re:Ask HN: How to ask companies about problems they are facing? by prats226 on Monday October 17, 2016 @12:06PM (#12726322)
Would they be willing to spare their precious time to talk for some time? They might not be directly aware of gravity of problem if people who face it directly are engineers, PM's. In that case, would it be wise to ask them to point to correct person to talk to?
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Re:Ask HN: How to ask companies about problems they are facing? by edoceo on Monday October 17, 2016 @12:28PM (#12726545)
In this case start with the employee who sees the issue daily. If it's a real pain and your solution is good it will move up the chain of command
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