Yeah, the few times I've been, it's not been bad but there's still people eating there.
I go rarely due to price really. Once I started fixing food at home, I realized I could make the same stuff to bring to work for a reasonably better price. Salsas are really the only thing I need to learn to try my hand at.
Ones that were super duper line-out-the-door popular almost never have the line out the door anymore it seems.
I don't really eat here hardly ever, but walk by 2 almost every day.
Still having said that they are still routinely busier than some other options near them.