That's like saying "corruption will always exist, investigative journalism is crude and ineffective - instead educate people to spot corruption and live with better morals".

There's nothing ineffective about uncovering a problem and using transparency to create an incentive to fix it. Crude, yes, but not ineffective at all.

What GL did might be considered complicit in skimming users, especially if they acted under pressure from fraudulent shops or even the skimmers themselves (how do we know?).