Re:Amazon’s Ambition to Compete Directly with UPS and FedEx
by huac on Wednesday September 28, 2016 @03:43PM
(#12600667)
Each of these will get you an extra month of Prime if you complain to Amazon.
Re:Amazon’s Ambition to Compete Directly with UPS and FedEx
by untog on Wednesday September 28, 2016 @04:47PM
(#12601243)
Great, except what if I ordered something for a specific date because, you know, I needed it for that specific date? An extra month of Prime isn't going to help me there.
Re:Amazon’s Ambition to Compete Directly with UPS and FedEx
by nostrebored on Wednesday September 28, 2016 @06:14PM
(#12601777)
Then enjoy the fact that literally no mailing provider actually guarantees delivery date.
At least Amazon is more than willing to work with you to figure out how they can make your experience more palatable.
Re:Amazon’s Ambition to Compete Directly with UPS and FedEx
by Symbiote on Wednesday September 28, 2016 @06:26PM
(#12601846)
Royal Mail offer a guaranteed next day delivery service [1]
UPS in the USA do [2]
[1] http://www.royalmail.com/personal/uk-delivery/special-delive...
[2] https://www.ups.com/content/us/en/shipping/time/service/next...
Re:Amazon’s Ambition to Compete Directly with UPS and FedEx
by nostrebored on Thursday September 29, 2016 @11:13AM
(#12605894)
"The guarantee does not apply when late delivery results ... from events beyond our control ... or the exercise of any lien in accordance with our Terms and Conditions of Carriage."
If you can void your guarantee based on "forces outside your control" in something like shipping, where you're at the mercy of traffic, weather conditions, and human error, it's not really a guarantee.
The UK is a substantially easier country to ship in logistically than the US. I don't doubt that Royal Mail's guaranteed delivery works.
Re:Amazon’s Ambition to Compete Directly with UPS and FedEx
by ascagnel_ on Wednesday September 28, 2016 @04:20PM
(#12600997)
Much like a cable company giving you a month of HBO when you complain, I fail to see how giving me more of an unreliable service will fix the broken elements of that service.
Re:Amazon’s Ambition to Compete Directly with UPS and FedEx
by a_lifters_life on Wednesday September 28, 2016 @04:59PM
(#12601332)
I'm in the exact same boat my prime membership is due next month... May cancel
* Package marked as delivered on Saturday. Package actually delivered on Sunday.
* Package not delivered because there was no safe place to leave it (there's a sign next to the front door with instructions do leave it in the complex's leasing office across the street).
* Package delivered to my door, despite my door being behind multiple card-access doors.
* Package left at the door to the leasing office, even though the leasing office was open and the lights were on.
These have all happened in the past three months. I'm borderline ready to cancel Prime.