Yep. I used to associate Amazon with reliability, but now I'm lucky if a package is delivered at all, let alone to a neighbor or by the "guaranteed" delivery date. I'm seriously considering dropping my Prime membership because it doesn't seem to be paying for anything.

Last week I paid extra to have two packages delivered by Monday. On Monday the expected delivery date had changed to Tuesday; on Tuesday, it was Wednesday; on Wednesday, Thursday; and on Thursday, my packages finally arrived. As far as I can tell Amazon has kept the fees I paid despite failing to hold up their end of the bargain.