What HP Must Do to Make Amends for Its Self-Destructing Printers

Re:What HP Must Do to Make Amends for Its Self-Destructing P... by alistairSH on Tuesday September 27, 2016 @10:18AM (#12589720)

Another Brother laser printer user here. I did have some strange networking problems when I initially configured mine for wireless use. The Macs on the network consistently lost the ability to connect.

My son eventually resolved the problem, though I never bothered to ask how. Never had that issue with Canon, but so far, I much happier with the Brother. The toner cartridge lasts WAY longer than the Canon inkjet and per-age cost is less. I did give up color, but I don't need that often enough to worry about - I can just print at work or go to FedEx/Kinkos.

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Re:What HP Must Do to Make Amends for Its Self-Destructing P... by danudey on Tuesday September 27, 2016 @01:28PM (#12591335)

I bought a wireless colour Brother laser printer in 2010. I basically don't touch it except when something needs printing. No cleaning, no maintenance. Still has the original toner cartridges, still works great and prints instantly. Works with basically any OS trivially; it even supports lpd, so it should theoretically work with anything as recent as Version 6 AT&T UNIX, but I don't know anyone with a UNIX system from 1975 so I haven't been able to test that theory.

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Re:What HP Must Do to Make Amends for Its Self-Destructing P... by specialist on Tuesday September 27, 2016 @11:09AM (#12590161)

I have same zombie connectivity issue with Mac clients. Have to walk over and bounce the printer. Doesn't happen with Windows.

Would love to know your son's fix.

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Re:What HP Must Do to Make Amends for Its Self-Destructing P... by alistairSH on Tuesday September 27, 2016 @02:51PM (#12591991)

I think he gave the Brother a fixed IP (using the admin tool on the wireless router, maybe). We didn't change anything on the Macs themselves. If he's around this evening, I'll ask.

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Re:What HP Must Do to Make Amends for Its Self-Destructing P... by bjterry on Tuesday September 27, 2016 @03:05PM (#12592147)

I had this problem. There was a firmware update for the printer that solved the issue. Now it reliably wakes from deep sleep on WiFi from my Mac. It is a Brother DCPL2520DW.

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Re:What HP Must Do to Make Amends for Its Self-Destructing P... by strictfp on Tuesday September 27, 2016 @01:22PM (#12591275)

Does your printer set up its own WiFi? Had this happen at one location, interference caused spontanious connectivity drops.

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Re:What HP Must Do to Make Amends for Its Self-Destructing P... by jasperry on Tuesday September 27, 2016 @01:10PM (#12591157)

I had the same problem with a Mac losing the wireless connection to our Brother. The best I could do was make the router give the printer a fixed IP, then manually set the port to that IP on the Mac (I'm not in front of it now, so can't recall the exact details.)

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