Re:Amazon’s algorithm is hiding the best deal from many cust...
by bkor on Sunday September 25, 2016 @06:42AM
(#12574753)
Two quotes:
1. "Amazon doesn’t count shipping costs for its own products, or those it fulfills for others, when customers rank a product by “price + shipping.”"
2. "Amazon said: [..]The sorting algorithms [..] are designed for that 90% of items ordered, where shipping costs do not apply.”"
This is not just misleading, this is a step beyond. It's a big company, it should take care of its customers and if it does not, customer protection agencies should go after it.
1. "Amazon doesn’t count shipping costs for its own products, or those it fulfills for others, when customers rank a product by “price + shipping.”"
2. "Amazon said: [..]The sorting algorithms [..] are designed for that 90% of items ordered, where shipping costs do not apply.”"
This is not just misleading, this is a step beyond. It's a big company, it should take care of its customers and if it does not, customer protection agencies should go after it.