I agree with everything you're saying. I spent a great deal of effort getting to know my guests as best I could. A lot of my guests and I added each other on social media after and have reached out to me to come stay again.

I only spoke on the phone with one guest before hand and we ended up connecting very well. Her and her daughter were first timers and I walked them through the whole process. Her feedback said something like she considers me family now haha

Airbnb has basically stripped that ability away from me. So thanks Airbnb. I'll stop being the racist you've incorrectly accused me of being.

/oh and for the record, I am Latino/Native American.