Re:Less stress, more productivity: working fewer hours is go...
by overcast on Friday August 19, 2016 @02:08PM
(#12322039)
Reality is basically never, unless it's a major system outage, or security issue. We don't even bother looking at issue priorities, because everyone raises them as critical.
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Re:Less stress, more productivity: working fewer hours is go...
by PaulRobinson on Saturday August 20, 2016 @03:08AM
(#12325558)
Even then, is it really an emergency? What's the consequence of it being down? Death? People being fired?
IME, 90% of emergencies are "such-and-such a manager is going to look a little bad in a spreadsheet next Monday".
That doesn't mean it doesn't need fixing, but we should start being honest with ourselves. Defining P1, P2, etc. is useful.