Also: thank you for Linux support :)
I would add:
* They only offer one service. I consider this a feature: they're not off building smart cars, they're not about to release a Dropbox wearable.
* It's not tied to any platform (Microsoft, Apple, Google). It's their core product. They have to be dependable.
* They charge money. None of my folders are brought to me by coca-cola. They're not "Sorted based on intelligent algorithms". And never has Dropbox prompted me with "Check out what documents are trending with your friends!"
* They don't encourage me to just keep everything "on the cloud". All my data is still on my devices.
It's a solid, dead simple, stable product that I hope never goes away.
I'd like to see some evidence that sync is actually better in a significant way that is noticeable to the user - noticeable enough to warrant an incredible premium. For example, $10/month or $100/year gets me full office for my entire home and mobile, 1TB of storage, and Skype minutes (not that anyone cares about that perk). If its just for one person, that goes down to $7/month or $70/year. Why should I pay $10/month for just 1Tb of storage and slightly better sync?
EDIT: After reading some other comments, I see some evidence that your syncing is in fact better. It might be useful to highlight that specifically rather than making the blanket statement (e.g. faster, more robust rather than better). Now I might take a look at dropbox especially as my reliance on Office is decreasing.
Yep, we're definitely aware of MS's placeholders. Infinite is different in several key ways, not the least of which is that it is cross-platform. And doing this well on Mac is particularly tricky.
More detail on the tech blog:
https://blogs.dropbox.com/tech/2016/05/going-deeper-with-pro...
My only complaints currently are the slow initial sync and the stuff infinite will fix.
For professional use I don't see the price as a problem. For personal use I would love some "cold storage" with cheaper per GB price, but familiar interface (just drop pictures to some folder and they would disappear from disk and end up in storage).
With the Dropbox brand there might be more opportunities in business world. Companies are for example still moving lots of stuff via (S)FTP.
So, thanks for that :)
Also, changing markets are part of the difficulty for almost all businesses. Apple would have been in serious peril of losing the business case of their ipods once everyone else was making cheaper devices with all of ipod functionality (plus phone calls!); fortunately they adapted.
> They don't do anything that their competitors (OneDrive, Box, Google Drive, etc.) don't do better.
I'm not sure on what you base this opinion. We do sync much, much better, and that's no coincidence--we work very hard on it (I'm new on this team, so I deserve essentially zero personal credit). It is our business. We're not an advertising company--doing sync well translates directly to dollars for us.
On a technical level, it is extremely nontrivial to get right multiplatform, in the face of races, vague filesystem semantics, application-specific behavior, offline, etc. Our competitors aren't even trying things like infinite (https://blogs.dropbox.com/business/2016/04/announcing-projec...).
We're not sitting still, though. We're actually building a next generation sync engine right now (btw, more Rust @ Dropbox). The plan is that this will put even more distance between us and others.