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Re:Are users trying to make developers angry? by ourmandave on Saturday August 06, 2016 @02:11PM (#12239132)
tl;dr with just this quote

So we all (including me) need to calm down. Users are not trying to piss us off, they're just trying to learn.

Re:Are users trying to make developers angry? by kleer001 on Saturday August 06, 2016 @02:32PM (#12239269)
and it seems trivial to add too that they're just trying to get things done, one in a huge pile of never ending obligations and difficulties to plain old living in the world.