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Re:Tarsnap outage report: 2016-07-24 10:15:19--11:40:04 by cperciva on Thursday July 28, 2016 @02:38PM (#12182170)
making the refund automatic rather than based on who emails support and complains

It never occurred to me to only issue refunds to people who complained... quite aside from being utterly unfair, handling account credits individually would take a crazy amount of time.

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