Tarsnap outage report: 2016-07-24 10:15:19--11:40:04

Posted by onli on Thursday July 28, 2016 @04:42AM
from the gist.github.com dept.

https://gist.github.com/onli/4feb522c6d4088cca3e9f3fa13aa7d9e

( 5 comments | 9 points | on HN )

Re:Tarsnap outage report: 2016-07-24 10:15:19--11:40:04 by bimmer44 on Thursday July 28, 2016 @05:16AM (#12179207)

As a satisfied Tarsnap customer - thanks to cperciva for this explanative post-mortem & making the refund automatic rather than based on who emails support and complains...

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Re:Tarsnap outage report: 2016-07-24 10:15:19--11:40:04 by cperciva on Thursday July 28, 2016 @02:38PM (#12182170)

making the refund automatic rather than based on who emails support and complains

It never occurred to me to only issue refunds to people who complained... quite aside from being utterly unfair, handling account credits individually would take a crazy amount of time.

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Re:Tarsnap outage report: 2016-07-24 10:15:19--11:40:04 by onli on Thursday July 28, 2016 @05:34AM (#12179267)

I thought that post-mortem was especially good, that is why I shared it. It is interesting to read what can go wrong, and how it was detected.

Btw, I would have preferred to link to an online version of that email, but found none.

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Re:Tarsnap outage report: 2016-07-24 10:15:19--11:40:04 by OrpheanBeholder on Thursday July 28, 2016 @07:10AM (#12179531)

It was posted to the tarsnap-announce mailing list: http://mail.tarsnap.com/tarsnap-announce/msg00035.html

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Re:Tarsnap outage report: 2016-07-24 10:15:19--11:40:04 by onli on Thursday July 28, 2016 @07:40AM (#12179619)

Thanks. That would have been the better link.

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