Re:Twitter's Fucked
by TorKlingberg on Wednesday July 27, 2016 @12:26PM
(#12174172)
Well, having people answer phones costs money, and you are not paying for Twitter. Your "data" and "eyeballs" aren't actually worth much. Would you be ok with a premium rate number where you pay per minute?
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Re:Twitter's Fucked
by ivraatiems on Wednesday July 27, 2016 @12:33PM
(#12174233)
Actually, that's... not a terrible idea. It's not the best idea, but pulled off right, a simple "we'll help you but if it's not a security issue, site downage or a serious harassment incident you gotta pay" is way better than current help models for social media/large sites.
Re:Twitter's Fucked
by dabockster on Wednesday July 27, 2016 @01:04PM
(#12174530)
I agree with the overall idea, but let's keep it affordable. Something like $10-15 per call.
Why not a 900 number (remember those?), pay per minute.
Re:Twitter's Fucked
by wildmusings on Wednesday July 27, 2016 @01:58PM
(#12175109)
Then people would accuse them, fairly or not, of being slow on purpose to collect more money.
It's not the user's fault if the business model isn't sustainable.
Sorry, but no. This isn't acceptable. The value in their product is the people. Cutting them off, without discussion means they are selecting their product choice. If a human did this, based on a complaint (perhaps), they can talk to both sides - not just the complainant.