Nothing but radio silence from DigitalOcean while 38k sites remain down

Re:Nothing but radio silence from DigitalOcean while 38k sit... by laurencei on Wednesday June 29, 2016 @08:02PM (#12005752)

But is this anything to do with "cheap & simple" vs a takedown notice that resulted in the entire server been taken offline? Redundancy really has nothing to do with this?

i.e. would another provider have acted differently?

If you host all your websites on a single box - then is there an expectation on a server provider to get an engineer to go into the box to turn off "one" site - vs just turn off the box?

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Re:Nothing but radio silence from DigitalOcean while 38k sit... by fuhrysteve on Thursday June 30, 2016 @10:01PM (#12013389)

Yes that's a good point! This seems to be simply a case of bad customer service rather than bad technology. I guess Another reason not to use DigitalOcean for projects requiring high availability I suppose.

[ Parent | on HN ]