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A comment on HumanOps – Focusing on the human aspects of running infrastructure. Parent comment

Re:HumanOps – Focusing on the human aspects of running infra... by paulddraper on Sunday June 26, 2016 @02:20PM (#11981915)
You're kidding yourself if you think there's no one on-call to help with aircraft issues. The are in fact legions of aircraft controllers that fulfill the role of ops.

The only difference for a website is that no one but you and your customers care if it goes down, so it's up to you to provide the manpower (unless you outsource it to IaaS/PaaS providers).

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Re:HumanOps – Focusing on the human aspects of running infra... by alrs on Sunday June 26, 2016 @02:44PM (#11982040)
Yes, 24-hour-industries need to staff 24-hours-a-day.

Note that air control towers are staffed with air traffic controllers, not aeronautical engineers. Also note that they're being paid to be there, and they don't ATC from their laptops in bed.

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Re:HumanOps – Focusing on the human aspects of running infra... by paulddraper on Monday June 27, 2016 @12:09AM (#11984170)
> air control towers are staffed with air traffic controllers, not aeronautical engineers

Likewise, operations is different than development.

(Granted, you can have those roles fulfilled by the same people, but that's your choice to make air traffic aeronautical engineers. YMMV)

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Re:HumanOps – Focusing on the human aspects of running infra... by alrs on Monday June 27, 2016 @12:52AM (#11984260)
If you're architecting systems and automating anything, you're in development.
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Re:HumanOps – Focusing on the human aspects of running infra... by ams6110 on Sunday June 26, 2016 @08:39PM (#11983565)
Commercial aircraft can call their airline's maintenance department at any time for advice on problems that occur in-flight.
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Re:HumanOps – Focusing on the human aspects of running infra... by protomyth on Sunday June 26, 2016 @02:26PM (#11981956)
Heck, speaking of transportation, there are people on-call for barges floating down rivers.
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