> That seems like an insanely high number for a company that does something pretty basic
If you simplify a company enough, every company is "just" "simply" "basic".
examples:
* Walmart is the largest employer, but stocking shelves w/ automated checkout is pretty basic.
* USPS, FedEx, UPS DHL basically just deliver packages from one place to another.
In reality a large sales team helps you grow, a large customer support team keeps churn low, a development team creates new products, and a marketing team turns those into sales.
If you simplify a company enough, every company is "just" "simply" "basic".
examples: * Walmart is the largest employer, but stocking shelves w/ automated checkout is pretty basic.
* USPS, FedEx, UPS DHL basically just deliver packages from one place to another.
In reality a large sales team helps you grow, a large customer support team keeps churn low, a development team creates new products, and a marketing team turns those into sales.