Re:New research: cashiers who have their own lines move cust...
by icebraining on Sunday June 12, 2016 @04:06AM
(#11887177)
Playing Devil's advocate, their choice does have some advantages; for example, when a superior worker is sick, the loss of productivity is higher, especially if in the regular workers model they could get the other nine to work just 10% faster for a few days. Likewise, if one quits, not only there's more work per day not being done, as it might be harder to hire a superior worker.
Their model is probably less efficient during regular operation, but the variance when problems arise also seems lower.
Their model is probably less efficient during regular operation, but the variance when problems arise also seems lower.