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Re:New research: cashiers who have their own lines move cust... by jrapdx3 on Sunday June 12, 2016 @02:20AM (#11886908)
Problem is management doesn't go for it. It was many years ago in a startup kind of situation. I recommended that instead of hiring 10 people to handle a modest workload, it would be better to employ 5 superior workers, give them twice the workload and 1.5 times the original proposed pay.

I was very confident this idea would give better outcomes as I knew potential workers who could easily handle the higher load and do a better job at that.

Regrettably my idea was not used, and true to form, the leisurely pace of work was a drag on productivity. Twenty years later, long after I'd left that workplace, the outfit was essentially bankrupt and called out for mishandling funds.

I still think I was right, but even good ideas can be hard to sell.

Re:New research: cashiers who have their own lines move cust... by icebraining on Sunday June 12, 2016 @04:06AM (#11887177)
Playing Devil's advocate, their choice does have some advantages; for example, when a superior worker is sick, the loss of productivity is higher, especially if in the regular workers model they could get the other nine to work just 10% faster for a few days. Likewise, if one quits, not only there's more work per day not being done, as it might be harder to hire a superior worker.

Their model is probably less efficient during regular operation, but the variance when problems arise also seems lower.

Re:New research: cashiers who have their own lines move cust... by bbcbasic on Sunday June 12, 2016 @02:44AM (#11886961)
Yes unfortunately human biases can override even simple logic. Perhaps your idea would cause workers to earn more their supervisors which may be a cultural no no
Re:New research: cashiers who have their own lines move cust... by jrapdx3 on Sunday June 12, 2016 @04:00AM (#11887164)
It was quite a long time ago so I don't remember all the details. I have a recollection that the managers paid themselves pretty generously, but I can't say explicitly.

As it was expressed to me the basis for the decision was that the "leaders" didn't believe the workers could handle the load as I suggested, so they went with their original plan.

At the time I attributed it to their rigidity but it could have been about relative salaries. Here I thought doing it my way would actually cost less when all added up.