I've actually been thinking of starting a similar venture in Tunisia. Over here, there is simply no straightforward way to deliver packages within a city. Obviously I don't have the platform Uber has, so I'm thinking of building both at the same time, but with a focus on package delivery for individuals or small businesses.

What I'm worried about the most is package insurance. How is this usually done? Do I need to setup a policy with an insurance company? Or can I just mention in the ToS something like "we are not responsible for the condition of the received package"?

Any input on this or any other potential hurdles would be appreciated.