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Re:What Is It About Restaurant Websites? by Joboo on Sunday March 07, 2010 @05:27PM (#1174133)
I'll never understand the complaint in scenario #2. Use the device in your hand for what it was originally intended, and CALL them.
Re:What Is It About Restaurant Websites? by shade on Sunday March 07, 2010 @06:14PM (#1174223)
I'm deaf. How would you suggest that I do this?

Seriously, I do understand the point you're making, but keep in mind that not everyone is interested in the phone portion of their smartphone, or able to make effective use of it. :)

Re:What Is It About Restaurant Websites? by jff on Monday March 08, 2010 @12:38AM (#1174743)
Are there no TTS gateway apps for the Sidekick/iPhone? I know there's websites that let you type phone conversations.
Re:What Is It About Restaurant Websites? by shade on Monday March 08, 2010 @02:55PM (#1176252)
(Missed this comment earlier)

There are. I'm actually a customer of Sprint IP Relay and have a personal number set up with them that's linked to my Google Talk account. However, making a relay call is generally massively frustrating for the parties on both sides of the line, so I tend to avoid it.

Re:What Is It About Restaurant Websites? by justinph on Sunday March 07, 2010 @06:10PM (#1174213)
I doubt the restaurant has the time to read the menu to me. I'd much rather just look at it on my phone.
Re:What Is It About Restaurant Websites? by Joboo on Sunday March 07, 2010 @06:55PM (#1174297)
As would I. However, these are restaurateurs we're talking about here. They chop animals and plants with metal implements, cook them over fire and serve them on earthenware. It's not exactly a bleeding-edge-tech industry.

If the worst thing about a restaurant is its website, I'm a happy guy. They'll catch up, but I can't say I blame them for focusing on other things.

Re:What Is It About Restaurant Websites? by hartror on Sunday March 07, 2010 @09:37PM (#1174516)
But that just negates the reason for having a website in the first place. As a business owner surely they don't want their (and their staff's) valuable time taken up fielding phone calls that could be readily solved by a half decent website. Sure it won't be the preferred method for everyone so you will still get phone calls but the cost/benifit ratio is high.
Re:What Is It About Restaurant Websites? by roundsquare on Monday March 08, 2010 @01:58AM (#1174874)
I've never been a fan of this argument.

1) Sure, its called a phone, but thats just because at some point it was a phone. Now its a phone/browser/weak computer/video game system. The name is almost misleading.

You have a good point that its doesn't make sense to complain "I'm using tool A to do job B for which it wasn't made and it doesn't work" but thats no longer the case for many modern "phones."

2) If the restaurant can get more business by adapting to people who "use their phone incorrectly" then they might as well do that (assuming the cost/benefit works out).

Re:What Is It About Restaurant Websites? by dfreidin on Sunday March 07, 2010 @07:55PM (#1174378)
What if I don't know the number? I could maybe find it on the website, assuming I could get there.
Re:What Is It About Restaurant Websites? by stcredzero on Monday March 08, 2010 @07:37AM (#1175221)
Google. Weak restaurant websites can use them as a crutch.
Re:What Is It About Restaurant Websites? by lucifer on Sunday March 07, 2010 @08:53PM (#1174459)